What about bad weather on the day of my tour?
Although we can't control the weather. Our adventures are all about you and we will not send our boat out in weather that jeopardizes safety or the experience of the guests. We check with local posted marine weather conditions to make a well educated decision and if weather presents itself immediately before a trip we will cancel or reschedule the tour. It can be raining hard where you are, yet sunny and calm at the dock and our destinations. We have frequent passing showers that turn to clear skies in short order. Cancellations due to weather are at the discretion of the boat captain, but a light shower is not a deterrent. In the event that the conditions are unsafe to operate, you will be given the option to re-schedule or cancel with a full refund. All of our destinations are weather permitting. If we have not called you, please show up at the dock with expectations to go out.
I've never snorkeled before, is this something I can do?
YES, Definitely! Our experienced and certified YOLO crew will give you detailed instructions as your headed to the snorkeling site. They will go over the best practices and safe snorkel procedures for your day at the reef. Additionally, a crew member will be in the water with you for hands on assistance. All you do to snorkel is float on the surface and look down at the beauty below. You might be surprised at how buoyant you are in salt water. It's quite different than a lake or a pool. We also have plenty of flotation devices such as life jackets, and life rings for extra flotation to put you at ease so that you can enjoy the view. Standing on the ladder is a great place to start. Once you feel comfortable, you can paddle off.
Is it secure to make a reservation on your website?
YES. Your personal and credit card information is secure with us and our website.
Am I likely to get seasick?
It is very unlikely that you will get seasick. Our boat is very stable and the water stays calm inside of the reef. However, in windy or high traffic days it can get a little bumpy at times. During all of our tours we stay within the reef. What does this mean? The reef breaks the waves coming in and inside the reef the wave are only 1 foot or smaller. Our boat is very smooth..
How long is the snorkeling trip and how much time do we spend snorkeling?
Total time is 6 to 7 hours. We start about 9 and return about 3 to 4 o'clock. The amount of time snorkeling depends on which tour you select. We spend about one hour at Hol Chan Marine Reserve, 30 minutes at Shark Ray Alley.
Is the there seating on board ?
YES! Our customized catamaran is very spacious and with comfortable cushioned seating. We have built in couches and lounge chairs, in the sun for tanning or in the shade to cool off. Our convertible top allow us to have more shade on the boat or open it up to the skies, it's the only convertible top in Belize.
Do you have life jacket's for kid's?
YES, for 5 years old and up. If you do have a child younger than this. Please notify us and we can accomadate your special needs. Life jackets are on board for everyone in case of emergency. Our boat is licensed and inspected yearly and complies with all coast gaurd regulation's.
What equipment do you provide?
We provide all of your snorkel gear and flotation devices for all sizes. You are welcome to bring your own equipment if you would like.
How do we find your location?
Island Dream Tours is located at the end of Sandbar Hostel's Dock which is beachfront on Boca Del Rio Drive one dock north of the famous Palapa Bar & Grill in the heart of downtown San Pedro Town on the island of Ambergris Caye, Belize.
Do you pick us up at our hotel or private house?
YOLO is the only vessel we operate so we do not offer pick up on our public cruises. In addition YOLO dock is specifically designed to ensure guest comfort and safety when boarding and disembarking. Unfortunately on the Snorkel Cruises and Sunset Dinner Cruise we do not, because there would be to many stops to pick everyone up
What time is check in for the snorkeling and sunset cruises?
Check in is 30 minutes before departure for all tours. Especially for sunset cruises during the winter months as we do not observe daylight savings time here in Belize. So the sun sets quickly and early during the winter so we want all guests to be at our dock 30 minutes prior to departure time as we do depart promptly or early if possible.
What do I need to bring and do I need cash?
Towel, sunscreen, wear your bathing suit for snorkel tours, camera, credit card, cash' sunglasses, your favorite snorkel gear, although we provide all of your equipment. We do request that everyone remove their shoes while aboard YOLO, but do bring along a comfortable pair of flip flops or shoes if your tour is visiting another island for when you walk around town. If you are joining one of our Caye Caulker Cruises we do suggest bringing some cash with you if you plan on buying gifts, grabbing a snack or of course another beverage.
Is there dry storage on board?
YES, We have plenty of dry storage.
Is there a bathroom on board?
YES. Very spacious clean bathroom.
Is there a fresh water rinsing on board?
YES, there is a rinse station on board to rinse the salt water off.
Do you serve food on all tours?
YES, all of our tours serve full meals or snack selections depending on which cruise you choose. If you have special dietary requests such as vegetarian, please contact us directly a minimum of 48 hours before your departure time to inform us so that we can do our best to accommodate your request.
What does open bar mean?
All of our drinks are included!!!!!
- All of our trips offer an OPEN BAR with a selection of:
- YOLO"s Handcrafted Signature Fresh Fruit Cocktails
- Local Belizean Rum Drinks
- Local Belizean Beer (Belikin, Lighthouse, & Stout)
- Red and White Wine (during dinner cruise)
- Soft drinks (Coca-Cola, Coke Light, Sprite & Ginger Ale)
- Bottled Water
Gratuity/Tipping etiquette, while not required but appreciated, is normal practice at all bars, restaurants, hotels and tour/excursions. Typical range is 10%-30% of your total purchase. For all reservations made with us, there is a 15% gratuity fee added to the total reservation for all private charter cruises and reservations for groups of 8 or more (whether in a group reservation or via separate reservations for groups of 8 or more).